Pricing Policy
Pricing Policy
At Travel Dock, we are committed to providing our customers with the best value for their travel experiences. This Pricing Policy outlines the terms and conditions that apply to the prices of our services, including booking fees, discounts, taxes, and payment procedures. Please read this policy carefully before making a reservation or purchase.
1. Pricing Transparency
We strive to maintain clear and transparent pricing for all travel services. All prices listed on our website are in INR and include taxes unless otherwise specified. Any additional fees (e.g., airport taxes, service charges, or other applicable fees) will be displayed during the booking process before final confirmation.
2. Currency and Conversion
Prices are displayed in INR by default. If you are located in a different country, you can choose your preferred currency on our website. Currency conversion rates may fluctuate, and we are not responsible for any exchange rate differences or additional fees imposed by your bank or payment provider.
3. Booking Fees
Some services may incur a booking fee or service charge, which will be clearly stated during the booking process. The booking fee, if applicable, will be added to the total price before you proceed to payment.
4. Promotions and Discounts
• Limited-Time Offers: From time to time, we may offer promotional discounts or limited-time offers. These promotions will be clearly displayed on our website, and the applicable discount will be applied during checkout.
5. Changes to Prices
While we make every effort to ensure that prices are accurate, they are subject to change without notice due to fluctuating supplier rates, changes in taxes or fees, or other factors outside of our control. Prices will be confirmed at the time of booking, and any price changes after the booking is confirmed will not affect your reservation.
6. Payment Methods
We accept a variety of payment methods, including:
• Credit and debit cards (Visa, MasterCard, American Express, etc.)
• PayPal
• Bank transfers (for certain services)
Payments are processed securely through our trusted payment gateways. By providing your payment information, you authorize us to charge the applicable amount for the services you have booked.
7. Refunds and Cancellations
• Cancellations: Our cancellation policy varies by service provider and will be outlined at the time of booking. Certain bookings may be refundable, while others may be non-refundable.
• Refund Process: If a refund is applicable, it will be issued according to the payment method used during booking. Please allow up to 15 business days for refunds to be processed.
8. Taxes and Additional Fees
Prices listed on our website generally include taxes, but in some cases, additional taxes or fees may apply. These could include:
• Airport taxes
• Local government taxes or levies
• Fuel surcharges
Any applicable taxes or fees will be presented during the booking process and are the responsibility of the customer to pay.
9. Errors and Omissions
In the event of a pricing error or omission on our website, we reserve the right to cancel or amend your booking. If such an error is discovered after booking, we will contact you as soon as possible to inform you of the discrepancy and offer you the option to accept the revised price or cancel your booking.
10. Contact Us
If you have any questions or concerns regarding our pricing policy, please do not hesitate to contact our customer support team. We are here to assist you with any queries related to pricing, payments, refunds, and more.
• Email: info@traveldock.co.in
• Phone: +917048614313
• Address: G-55, Wilson Point, Near Rajhans Cinema, Gandevi Road, Navsari – 396445 Gujarat INDIA